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Brody Professional Development
 

The Power of Presence – It Can Be Learned & Shared

For many of us, the ability to shake hands, look someone in the eye, stand tall, and at least appear confident is second nature. But, many people feel they haven’t earned the right to appear this way – owning their achievements and exude confidence. How sad is that?

 

I remember teaching a networking program at a bank several years ago. When I asked what each person’s objective was, one said, “To walk into a room as confidently as you do.” I responded to her, “How do you know how confident I am? You only know what you see, not what I am feeling.”

 

This same hesitance and uncertainty was evident yesterday, as I volunteered to speak at an afterschool program in an underprivileged neighborhood. My goal was to give these 13- to 18-year-old students the confidence to shake my hand, look me in the eye, and state their point of view. It wasn’t an easy task.

 

Who can you help today? Who can you help unleash their own personal power? It is a gift that will have major payoff. Think about it.

Manners Do Matter -- in Life & Work – So, Improve Them


Do good manners still matter in our high tech, fast-paced business casual environment? Resoundingly, yes! Impressions and relationships are based on behavior.




A smile, a good hand shake, proper grooming, introducing others, putting people at ease, and using technology wisely all are not rocket science. But, knowing the proper protocols and understanding the impact, requires caring about and considering others.

 

Etiquette (we refer to it as professional savvy) is based on logic, kindness and efficiency. Granted, as little as 10 years ago, we weren’t teaching cell phone etiquette, and about 15 years ago, business casual wardrobe policies were unheard of. Making others feel comfortable never has been been – or will be -- out of style.

 

I always loved the quote that goes something like this, “Those who know, know, and those who don’t know, don’t even know they don’t know.” Since impressions are made in a blink of an eye, it’s good to know the “rules” and to pay attention to how we treat others.

 

Minding your manners isn’t just some old fashioned advice that you get from your grandparents … it’s something to take into account daily in work and life. Manners – though constantly evolving -- really do matter!

Intention & Focus Critical, But Then Take Action Too!

I am starting to prepare a presentation to be delivered this summer at a Foundation Event at the National Speakers Association Convention. Topic: “Getting Business in These Challenging Times.” Of course, I have my ideas, but decided to tap the collective wisdom of colleagues and friends in the speaking industry.

 

One said, “I think about money – really think about it, and I seem to get a booking for a presentation.” He was dead serious.

 

At first, I laughed, then I began to think: focus, intention, putting what you want out into the universe, what you think about, you make happen.I’m not laughing so much now. Instead, I am thinking about … I do believe that intention and focus are critical. It’s part of a visualization process. Of course, taking action usually expedites things.

 

What do you need to focus on? I’d love to hear about the results. Maybe I will focus on you responding to me. I also would welcome ideas regarding getting business. The Foundation is a worthwhile cause, and the ideas could help a lot of people.

“Relentless Exploration” – How a Speaker's Message Can Resonate & Reach Audience Members

During a long flight, I was catching up on my reading, and came across an interesting article in Newsweek (March 29, 2010) by Jon Meacham. The article was about Bill Clinton’s comments regarding President Obama’s oratory, and what he needed to do to be better understood.

The phrase that former President Clinton said that struck me was “relentless exploration.” He also said, “…if you explain something to me, even if I don’t entirely understand it, even if I don’t agree with you, you have nevertheless honored me.”

As an executive coach in presentation skills and Hall of Fame professional speaker, this sentiment really resonated with me. If people don’t understand what a speaker says, how do they make good decisions? What gets in the way of understanding?

• Acronyms, jargon and buzz words
• Bombastic vocabulary
• Long sentences
• Mounds of data and statistics that go in circles and aren’t interpreted properly, or in the right context
• Eloquence without substance

Meacham’s (now adopted by me!) four rules to get your point across – and maybe even buy in for your ideas are:

1. “Explain relentlessly.”
2. Create a vision – “tell us how what you are saying will lead us to a better place, and describe the place.”
3. “Assume nothing;
4. Repeat yourself until you are numb.”

Only after you do all of these techniques, he said, the message may begin to sink in.

Meacham also reinforces the “15- to 20-word test” when answering questions. If you can’t answer questions in 15 to 20 words, you aren’t going to get through to your audience members.

These presentation skills rules of thumb aren’t just relevant to presidents. We can all apply them in any presentation that we deliver – to better connect with our audiences and achieve “buy in” and action for our messages.

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