Business Etiquette Excellence

Everyone needs to project a professional, credible image and make the most of every business encounter. Embarrassing and costly blunders are occurring more frequently in the business world … chances are even you may have succumbed. A critical success factor for anyone’s career is the ability to make others feel comfortable and respected. This entertaining and eye-opening program answers such questions as:

What mistakes am I making that could hurt my reputation?
How do I handle the business meal?
How do I introduce a client to a colleague?
How do I leave a proper voice mail?
When should I not use e-mail?
How should I dress for my office and for my position?