Live Training That Enables Your Team to
Listen for Clarity and Connection
Schedule a Training for Your Team
The Forgotten Skill
Listening is rarely taught, but crucial to moving relationships and business forward. Ineffective listening leads to miscommunications and missed opportunities. Experienced professionals are often skilled in communicating what they have to say. Yet many lack this “forgotten” skill at the heart of powerful communication.
Master the Art of Listening
In this training, your team will learn to…
Overcome Barriers
Identify and overcome barriers to effective listening—internal and external
Listen Actively
Practice attending behaviors that show interest and encourage the speaker
Ask Questions
Strategically ask questions to connect, clarify, and gather information
Master the Art of Listening
In this training, your team will learn to…
Overcome Barriers
Identify and overcome barriers to effective listening—internal and external
Listen Actively
Practice attending behaviors that show interest and encourage the speaker
Ask Questions
Strategically ask questions to connect, clarify, and gather information
Practical Information & Techniques
Practical information and techniques that will benefit in every aspect of life/work/home; strong relevance to what we do as salespeople each and every day.
Good mix of small group projects and lecture. I learned to assess whether the person speaking to me is looking to vent or get advice and refrain from automatically assuming someone wants my opinion.
Listening for Clarity and Connection
Asking questions and listening to the response lets people know that you are genuinely interested in what they have to say. It also helps uncover new information and insights, so that you are clear about other people’s priorities, values, and concerns. Whether working with a colleague, direct report, or customer, this information is key to successful outcomes.
This training addresses effective listening as an active process. It involves attending to the speaker, checking for understanding, reflecting insights, and asking strategic questions.
This program includes:
- Overcoming Internal and External Barriers to Listening
- Attending Behaviors: Prompting, Paraphrasing, and Empathizing
- Strategic Questions: Connect, Clarify, and Gather Information
- Practice Effective Listening
Book a training to help your team develop this crucial skill for building relationships and moving business forward.